The client initially approached me for help in securing a new job.
She had been employed in the same post for many years and had much experience.
Promotional opportunities were limited but she loved the work that she did.
She had willingly taken on additional responsibilities and liked the fact that she’d been asked and trusted with tasks beyond her original remit.
It had been a long time since she had last applied for work and she now felt apprehensive.
She had opened the discussion by saying how much she enjoyed her work but she now wanted to seek alternative employment.
I felt it was important to ascertain why exactly she wanted to leave.
What transpired was that she felt fed-up and under-valued as there was little recognition for her extra input, the additional hours of work and her dedication and commitment to the company.
She explained that here had also been no pay rise for the extra responsibilities that she had taken on and this was impacting on her personal life outside of work. She thought that a new job would be the answer.
I discussed the advantages of using a coaching approach to really drill down to explore whether a career move was the best way forward before jumping in with mentoring her through the process of securing a new job.
Through exploration of the issues it became clear to her that there was an alternative to her current situation.
“When we sat down and meticulously went through what I wanted to achieve I realised that what I really wanted was something quite different.”
One alternative was being honest and realistic with her boss.
She was however concerned about how to tackle this and how this would be perceived.
‘Personal Development Coaching’ uses a tried and tested model to find out from the client what is most important to them at that moment in time.
Strive is qualified and experienced in this field.
A client can expect to achieve success if they are prepared to commit to making changes and to take the necessary steps needed to get to where they want to be.
In this case the client quickly acknowledged that she required support to build her confidence to approach her boss about the wider issues; the impact on the company but also the negative impact on her own health and wellbeing.
“I had become despondent because I did not think that I had the recognition for all that I did for the company.”
Her overarching goal was to be valued for all the extra work that she did, and she felt that if she could secure a pay rise it would give her the success that she desired by way of the company’s recognition.
The coaching approach was suggested and described as follows;
- The use of open-ended questions to gather information directly from the client;
- Listening attentively to the answers rather than jumping in with advice;
- Gently challenging beliefs and perceptions about what is possible;
- To stretch the client out of her comfort zone and her usual way of thinking;
- To help the client really see the benefits of moving towards her goal;
- And to pick-up on the client’s strengths (often overlooked by the individual); ultimately to help the client to secure an end goal using a step by step approach.
She had pondered the situation for too long.
She could see how it would put her in control and help her to make an informed decision about her future.
A series of six coaching sessions were offered and booked.
Skilful and timely questioning was required and the answers the client provided during her first session helped her to find the way forward.
The first step was to find the courage to speak to the manager about her dissatisfaction.
Ways and means were discussed.
She chose a way that was most comfortable and established a realistic action plan.
Weekly to fortnightly sessions with SMART actions kept the client focused.
“Debra noticed all that I had managed to do, and I could see that by doing things differently I was starting to achieve what I wanted.”
With Strive’s approach, the client knew that she would be challenged and that she would need to step outside of her ‘comfort zone’ and do things differently; become less compliant and accepting of situations at work.
“Debra’s approach made me see that my dissatisfaction was due to me not speaking up and being too willing to do more for the company without complaining or talking to my boss about the implications it was having on my main role.”
With the changes to her approach she commented on her growing confidence and motivation week by week.
With support and encouragement action was taken and after just five sessions the client had achieved her goal and had the success that she wanted.
A coaching experience provides additional benefits for the client as follows:
- Raised self-awareness; identification of personal strengths and development needs.
- Empowerment – a client develops their own strategies for success which can be applied in the future;
- A feeling of having more control over their life;
- Raised self-confidence and self-esteem.
“The coaching also helped me to believe in myself.”
Do you want to build your confidence or seek recognition?
If a lack of confidence or recognition by others is impacting on your life at work or home, then it’s important to take control. If you would like support with this, Strive can help – please make contact.