Conflict Resolution

Conflict takes many forms.

What exactly is it? For most the perception is that it creates negativity, but this is not always the case.

The key issue is being able to manage conflict in a way that is appropriate to the situation and the people or person involved. Both parties need to feel less angry and/or frustrated and to feel that their view has been listened to.

There is not necessarily a right or wrong way to resolve conflict but there is an effective way. A way that reduces the negative aspects whilst increasing the positive aspects for yourself and others.

People’s responses can also be very different depending on the situation.

You will have heard of ‘fight’ versus ‘flight’ – in conflict situations these responses kick in.

Some may rise to the challenge, others will turn their back on it or try and avoid it at all costs. What is your natural tendency and why is this so?

Being able to assess how best to manage the conflict often comes with experience and knowledge; both these factors relate to understanding the complexities of people and personalities.

Regardless of where you are now there are different strategies that can be used. Most people will agree that if disagreements are not addressed they will fester and quite possibly manifest into something bigger that becomes more difficult to resolve.

Conflict between two people can also have an enormous impact on others around you – whether at home in your personal life, or at work with colleagues or clients.

How easy is it for you to find a way of dealing with difficult situations? What about dealing with the bad feelings or any other negative outcome that a conflict may produce?

Finding a resolution on your own can sometimes be difficult.

If this is becoming a problem and causing you stress, then it will undoubtedly be impacting on your health and wellbeing.

Strive can help if what you are currently doing right now is not working; helping you to unpick the root cause, tackling the situation or person in a different way, developing a better understanding and finding an approach that you are comfortable with is imperative.

Changing how you perceive conflict can also help – there are many positive outcomes. For example, a disagreement voiced, taking time to listen to another person’s viewpoint can create more respect between individuals. It can be a win-win situation especially if compromises can be agreed.

If you always expect a win-lose outcome from a disagreement is it time to change the mindset? – consider the positive outcome that a change in response may give you.

What might the benefits be and what more could this give you in a personal relationship? – whether with a partner, parent, son or daughter?

If conflict occurs in a work environment, you may need to think about providing opportunities for exploring differences of opinions and having a set of ground rules or a policy. How do you manage reconciliation?

What is acceptable behaviour and how might a disagreement between two people create a more forward thinking organisation? It can.

In many situations, creativity can flourish when the status quo is challenged. The affect can improve performance and/or productivity. It must however be managed effectively and in a way that is understood and followed by all involved.

If conflict resolution is not taken seriously it can affect motivation, commitment, health and wellbeing and result in absenteeism.

If you want to improve your ability to resolve conflict Strive can help

Aims and Objectives

  • To develop personal strategies to better manage conflict situations
  • To develop self-awareness and a better understanding of other people.
  • To develop understanding of response mechanisms of self and others
  • To reduce stress and improve well-being
  • To develop conciliation skills
  • To develop coping skills
  • To ultimately create a happier and healthier self!

Testimonial from a client that had taken up a series of 6 x Personal Development Coaching sessions: